Payments and Delivery
Payment Methods
The customer can choose to pay for the order using any of the methods mentioned in the online order form.
The following payment methods are accepted:
◄ Credit Cards: Visa and MasterCard.
◄ Mada Cards.
◄ STC Pay Cards.
◄ Cash on Delivery (COD).
◄ Knet (Kuwait)
◄ Fawry (Egypt)
Due to delivery time issues, we currently support COD service only in Saudi Arabia.
Delivery Service
After placing your order, we will ship it as soon as possible. To ensure your order arrives in the fastest and smoothest way, please write the address and phone number as clearly as possible. Below are our policies in different countries.
| Note | Delivery Fees | Delivery Time | Country |
|---|---|---|---|
| In major cities like Riyadh, delivery can start within 1-2 days. If you are able to answer the phone successfully, you may receive your order on the same day or the next day. | Free delivery for orders over 149 SAR and at least 29 SAR for delivery. | 1-5 days | Saudi Arabia |
| Delivery time is shorter, as most orders are delivered within 5-7 days, provided you are ready to answer your phone when the delivery representative calls, allowing you to receive your order on the first or second attempt. | Free delivery for orders over 146 AED and at least 28.5 AED for delivery. | 5-7 days | UAE |
| Delivery time is shorter, as most orders are delivered within 5-7 days, provided you are ready to answer your phone when the delivery representative calls, allowing you to receive your order on the first or second attempt. | Free delivery for orders over 15 BHD and at least 2.8 BHD for delivery. | 5-10 days | Bahrain |
| When you place your order, the amount you see is the final amount, and there will be no additional fees for COD, customs duties, or VAT. All these fees are included. If there are any additional fees, we will bear them. | Free delivery for orders over 292 QAR and at least 28 QAR for delivery. | 5-14 days | Qatar |
| When you place your order, the amount you see is the final amount, and there will be no additional fees for COD, customs duties, or VAT. All these fees are included. If there are any additional fees, we will bear them. | Free delivery for orders over 25 KWD and at least 2.4 KWD for delivery. | 5-14 days | Kuwait |
| When you place your order, the amount you see is the final amount, and there will be no additional fees for COD, customs duties, or VAT. All these fees are included. If there are any additional fees, we will bear them. | Free delivery for orders over 31 OMR and at least 3 OMR for delivery. | 5-14 days | Oman |
| We bear the taxes on your behalf, meaning the shipping is "Delivered Duty Paid" (DDP). | Free shipping for orders over $100 and at least $15 for delivery. | 7-14 days | Egypt, Jordan, Lebanon |